Privacy Policy

A legal disclaimer

Last updated: March 2026

Life Game Coaching ("we", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect the personal information you provide when using our website, booking coaching sessions, or engaging with our services.

1. Data Controller

Life Game Coaching (Dragos Georgescu) is the data controller for the personal data we collect. Contact: dragos@lifegamecoaching.com.

2. Data We Collect

We collect the following personal data:

Identity: Name, date of birth (if provided)
Contact: Email address, phone number, billing address
Booking: Session dates/times, calendar preferences
Technical: IP address, browser type, pages visited (via cookies)
Coaching: Session notes, progress feedback (stored securely)

3. How We Use Your Data

We use your data for:

Service delivery: Scheduling and conducting coaching sessions
Communication: Booking confirmations, session reminders
Payment: Processing one-time programme payments
Website functionality: Calendar bookings, contact forms
Improvement: Aggregated anonymised data for service enhancement

Legal basis: Contract (session delivery), Legitimate Interests (site functionality), Consent (marketing if opted in).

4. Who We Share Data With

We never sell your data. Limited sharing:

Payment processors (Stripe/PayPal) for transactions
Wix (website host) for bookings/contact forms
Professional advisors (accountant, solicitor) under confidentiality

No data is transferred outside the UK/EEA without safeguards.

5. Data Retention

Programme data: 6 years post-programme (UK tax law)
Website enquiries: 2 years unless a relationship develops
Marketing contacts: Until you unsubscribe

6. Your Rights

Under UK GDPR, you have rights to:

Access, correct, or delete your data
Object to or restrict processing
Data portability
Withdraw consent

Email dragos@lifegamecoaching.com to exercise rights. We respond within 1 month.

7. Cookies

This site uses essential cookies for bookings. No tracking cookies. See cookie banner for details.

8. Security

Data is stored on password-protected servers with SSL encryption. Sessions use secure Zoom/Google Meet.

9. Complaints

Contact us first at dragos@lifegamecoaching.com. You can also complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk.